IT Support Curriculum training

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Service Desk analyst 1st level


The goal of this curriculum is to get the necessary knowledge required for certifications to validate a position in a Service Desk. Get certified on ITIL Foundation v3, and on MCITP Windows, Enterprise Desktop Support Technician, on MCAS cursus for Master MS Office certification (for "power-user" support function)

Trainings, Courses available in Chicago, Dallas, Geneva, Huston, Los Angeles, New York, San-Antonio, San Diego, San Francisco, Washington, Zurich and anywhere in Switzerland, USA, Great Britain and Germany.